Privacy policy

CFR PROPERTY SERVICES LLC
PRIVACY POLICY
Effective Date: November 9, 2026 | Last Updated: November 9, 2026

This Privacy Policy explains how CFR Property Services LLC, a Georgia limited liability company with its principal mailing address at 2296 Henderson Mill Road, Suite 116, Atlanta, Georgia 30345 ("CFR," "we," "us," or "our"), collects, uses, shares, and protects information through www.cfrpropertyservices.com (the "Site"), our online forms, and our phone, text, and email communications. This Privacy Policy is part of our Website Terms of Use. By using the Site or submitting any form, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information You Give Us. When you request a quote, contact us, book service, or communicate with us, we collect the information you provide, which may include your name, company name, job title, email address, phone number, property address, property type and size, a description of the services you need, photographs or files you upload, scheduling preferences, and any other details you choose to share.

1.2 Vendor and Subcontractor Applicants. When an independent business applies to work with CFR, we collect business and contact information, the services offered and service areas, licensing, insurance certificates, workers' compensation status, tax forms such as IRS Form W-9 (which may include an Employer Identification Number or Social Security Number), references, and certifications about crew screening.

1.3 Payment Information. Payments are processed by third-party payment processors, such as the QuickBooks payment service. Card numbers and bank account numbers you enter through a payment link go directly to the processor. CFR does not store full card numbers on the Site. We receive and keep records of payment amounts, dates, and methods for our accounting.

1.4 Information Collected Automatically. When you visit the Site, our website platform and analytics tools may automatically collect technical information, such as your IP address, browser and device type, pages viewed, the website that referred you, and the date and time of your visit, using cookies and similar technologies.

1.5 Communication Records. We keep records of emails, text messages, and notes from calls with clients, prospective clients, vendors, and applicants, so that we can provide service, resolve questions, and document our work.

2. HOW WE USE INFORMATION

We use the information we collect to: (a) respond to inquiries and prepare estimates and proposals; (b) schedule, perform, document, and inspect services; (c) send invoices, process payments, and maintain financial and tax records; (d) evaluate, onboard, pay, and manage vendors and subcontractors; (e) communicate with you about your request, account, or service by phone, text, and email; (f) send marketing messages to those who have agreed to receive them; (g) operate, secure, and improve the Site and our services; (h) detect and prevent fraud, including payment fraud and impersonation of CFR; and (i) comply with legal obligations and enforce our agreements.

3. HOW WE SHARE INFORMATION

3.1 We Do Not Sell Personal Information. CFR does not sell, rent, or trade your personal information to anyone.

3.2 Service Personnel and Subcontractors. To perform a job, we share only the information needed to do it, such as the property address, access instructions, contact name and phone number, and service details, with the CFR personnel or independent subcontractors assigned to the job. Our subcontractors are contractually required to keep this information confidential and use it only to perform the work.

3.3 Service Providers. We share information with companies that help us run our business, such as our website host, form and scheduling tools, accounting and payment processors, electronic signature platform, email and text messaging providers, and insurance carriers, solely to provide their services to us.

3.4 Legal and Safety. We may disclose information when we believe in good faith that the law, a subpoena, a court order, or a government request requires it, or when needed to protect the rights, property, or safety of CFR, our clients, our personnel, or others, including in connection with collecting amounts owed or enforcing our agreements.

3.5 Business Transfers. If CFR is involved in a merger, sale of assets, or other business transfer, information may be transferred as part of that transaction, subject to this Privacy Policy.

4. TEXT MESSAGING (SMS)

4.1 Consent. We send text messages about requests, scheduling, estimates, invoices, and service to people who provide their phone numbers to us for those purposes. We send marketing text messages only to people who have separately agreed to receive them. Agreeing to marketing texts is never a condition of buying any service.

4.2 No Sharing of Mobile Information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party. Information may be shared only with the service providers that deliver our messages, solely to send them.

4.3 Opting Out. Reply STOP to any text message to stop receiving texts from us, or HELP for help. Message frequency varies. Message and data rates may apply.

5. COOKIES AND ANALYTICS

The Site and its platform may use cookies and similar tools to keep the Site working, remember preferences, and understand how visitors use the Site. You can set your browser to block or delete cookies, though some Site features may not work properly if you do. The Site does not respond to browser "Do Not Track" signals.

6. HOW WE PROTECT INFORMATION

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including restricting access to those who need it, using reputable service providers, and requiring confidentiality from our personnel and subcontractors. Sensitive tax information from vendors is limited to those who handle payments and tax reporting. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach of security affecting your personal information occurs, we will notify you as required by Georgia law, O.C.G.A. § 10-1-912, and any other applicable law.

7. HOW LONG WE KEEP INFORMATION

We keep information for as long as needed for the purposes described in this Privacy Policy, including providing services, maintaining business, tax, and insurance records, resolving disputes, and enforcing our agreements. Inquiry information from people who do not become clients is generally kept for up to three (3) years. Tax and payment records are kept for at least the period required by law. When information is no longer needed, we delete it or make it unidentifiable.

8. YOUR CHOICES

You may: (a) ask us what personal information we hold about you; (b) ask us to correct inaccurate information; (c) ask us to delete your information, subject to our need to keep records required by law or needed to complete services, collect payment, or resolve disputes; (d) unsubscribe from marketing emails using the link in any marketing email; and (e) stop text messages by replying STOP. To make a request, contact us using the information in Section 12. We may need to verify your identity before acting on a request.

9. CHILDREN

The Site is intended for business use by adults. We do not knowingly collect personal information from anyone under eighteen (18) years of age. If you believe a child has provided us information, contact us and we will delete it.

10. THIRD-PARTY SITES AND SERVICES

The Site may link to or embed third-party websites, forms, maps, review platforms, and payment pages. Their privacy practices are governed by their own policies, and we are not responsible for them. Please review their policies before giving them information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated version on the Site with a new "Last Updated" date. Changes apply to information collected after the updated version is posted, unless the law requires otherwise.

12. CONTACT US

For questions about this Privacy Policy or to make a request about your information, contact:

CFR Property Services LLC | 2296 Henderson Mill Road, Suite 116, Atlanta, Georgia 30345 | (678) 250-8839 | info@cfrpropertyservices.com